Telecom Consulting Services

PCG specializes in working with companies that generally spend $2,500 to $100,000 on the combined monthly cost of Local Phone Service, Long Distance, WAN/Internet Connectivity (T1/MPLS/Fiber), Conferencing and Wireless Phones. PCG helps clients make better use of these services and insures that they are receiving the best value from their chosen carriers. PCG allows you to have an experienced telecom consultant on your side of the negotiating table!

With our signature Telecom Analysis, PCG will conduct a thorough needs evaluation to uncover ways to utilize your telecommunication services more effectively in an effort to enhance overall communications. We will then review all of your telecommunication bills to determine areas of over-billing, duplicate or unnecessary charges, and any opportunities for savings by changing carriers or rate plans. Finally, PCG prepares a detailed summary of findings and outlines any recommended changes, which PCG will facilitate upon the client’s request. For this service, PCG typically charges a consulting fee equal to the first 2 months of savings realized by the client. If there are no savings, there is generally no charge for our services.

PCG is also able to function as your “outsourced” telecommunications department on an ongoing or as needed basis. Our additional services include:

  • Comprehensive Audit of all Telecom Bills & Services
  • Monthly Bill Analysis and Reporting
  • Telecom Expense Management (TEM) Software
  • Coordination of Moves, Adds and Changes (MAC’s)
  • Equipment and Feature Training
  • PBX & Phone System Consulting & RFP's
  • SIP/VoIP Pre-Implementation Assessments
  • Business Continuity & Disaster Recovery Planning
  • Billing Resolution and Recovery  

Specific services can also be customized to meet the client’s individual situation. For these services, we offer a variety of fee plans to meet our clients' needs including flat fee, contingency, task billing and hourly billing. Our hourly rate is $270 for a principal or $135 for an associate. Please contact PCG for more information.

Check out this FOX-TV News Feature (February 2, 2009) with a telecom consulting company from Washington State that is similar to PCG:

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